The Maintenance Supervisor (“MS”) will have broad and in-depth responsibilities for the maintenance and repair of an apartment development(s) which may consist of multiple buildings or a single structure.
Depending of the size of the assigned development(s) the MS may work alone or lead a Maintenance Technician(s) and possibly a Porter.
Reporting to their assigned Property Manager the MS will ensure their assigned apartment development(s) is maintained to company and industry standards of excellence. The MS will work with commitment to maintain an attractive, clean, well-maintained property and the mechanical systems which are a part of the development(s). As a key employee responsible for a development used around the clock by residents, the MS will be available for emergency calls and responsive to safety matters.
The MS will work collaboratively with the Property Manager and other staff members at being a good steward of a valuable asset which is home to residents of various economic circumstances and social needs. The MS will ensure the integrity of all data entered into the company’s systems.
The MS will provide excellent customer service to residents thus encouraging long-term retention.
As a leader the MS will demonstrate professionalism and will support the development and training of those supervised, and will diligently pursue their own professional development by fully utilizing the Pennrose Academy. The MS will report to a Property Manager.
Performance Metrics
Required Education and Experience:
Working Conditions:
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